Goals & Outcomes
Winter 2001

Maximize Individual Earnings

Outcome Expected	To increase the percentage of persons earning $500.00 or more gross wages.
Primary Goal	To have 70% of our employees with gross wages at or above $500.00.
Secondary Goal	To have 75% of our employees with gross wages at or above $500.00.
Actual Outcome	A total of 66 of 80 employees or 83% had gross wages totaling at or above $500.00 for January-June 2001.

Skills Development

Outcome Expected	To increase the percentage of employees meeting 1 or more individual program objective(s). *This measure does not include production objectives.
Primary Goal	For at least 40% of the employees to meet 1 or more individual objective(s).
Secondary Goal	For at least 50% of the employees to meet 1 or more individual objective(s).
Actual Outcome	A total of 52 of 80 employees or 65% were able to meet 1 or more individual objective during January-June 2001.

Work Speed

Outcome Expected	To increase the percentage of persons who increase or maintain their individual production rates.
Primary Goal	To have at least 60% of the employees increase or maintain their individual production rate.
Secondary Goal	To have at least 70% of the employees increase or maintain their individual production rate.
Actual Outcome	A total of 52 of 80 employees or 65% were able to meet 1 or more individual objective during January-June 2001.

Average Hourly Wage Rate

Outcome Expected	To increase the workshop average (mean) hourly wage rate.
Primary Goal	To have an average hourly wage rate of $ 1.25 per hour or above.
Secondary Goal	To have an average hourly wage rate of $1.35 per hour or above.
Actual Outcome	The workshop average (mean) hourly wage rate was $1.67 per hour for January-June 2001.

Outcome Expected	To increase the percentage of employees whose individual hourly average wage rate is at or above the workshop average for the period.
Primary Goal	To have 45% of employees whose individual hourly average is at or above the workshop average for the period.
Secondary Goal	Secondary Goal- To have 50% of the employees whose individual hourly average is at or above the workshop average for the period.
Actual Outcome	A total of 40 of 80 employees or 50% had individual hourly wage rates at or above the workshop average of $1.67 per hour.

Attendance

Outcome Expected	To increase the percentage of employees who attend 95% of the scheduled workdays for the period.
Primary Goal	To have a percentage of 50% or above employees who attended 95% or above scheduled work days for the period.
Secondary Goal	To have a percentage of 60% or above employees who attended 95% or above scheduled work days for the period.
Actual Outcome	A total of 27/80 employees or 34% attended 95% or above scheduled work days for the period. *This outcome was greatly affected by the winter storms that caused cancellations of transportation for many persons.

Cost Effectiveness

Outcome Expected	To maintain or decrease the average cost per person.
Primary Goal	To have an average cost per person which is less than or equal to $350.00.
Secondary Goal	To have an average cost per person which is less than or equal to $325.00.
Actual Outcome	The average cost per person was $312.65. Sales Outcome Expected- To increase average monthly sales. Primary Goal- To have average monthly sales of at least $35,000.00 per month. Secondary Goal- To have average monthly sales of at least $45,000.00 per month. Actual Outcome- The average monthly sales were $ 30,434.

Satisfaction

Outcome Expected	To maintain or increase the level of employee satisfaction.
Primary Goal	To maintain or increase the level of employee satisfaction to 85% or above.
Secondary Goal	To maintain or increase the level of employee satisfaction to 95% or above.
Actual Outcome	The combined level of satisfaction from employee surveys is 98%. The details are included in more detail in the survey section.

Community Employment Follow-up

Outcome Expected	To increase the percentage of consumers maintaining either supportive or competitive placement for 90 days or more. Reported at follow-up contact.
Primary Goal	For 75% of persons to have maintained either supportive employment or competitive employment for 90 days or more following their exit from this program.
Secondary Goal	For 80% of persons to have maintained either supportive or competitive employment for 90 days or more following their exit from this program.
Actual Outcome	During this period one person was in this status. This person moved into supportive employment in janitorial work. This person continues to be employed. The results then are 1 of 1 or 100% of persons maintained employment during follow-up period.

Community Participation

Outcome Expected	To increase the percentage of consumers that report participation in a community activity of their choice (church, recreation, social) at least one time per month.
Primary Goal	For 75% of consumers to report participation in at least one community activity per month.
Secondary Goal	For 80% of consumers to report participation in at least one community activity per month.
Actual Outcome	A total of 70 of 80 or 88% of consumers report participation in at least one community activity per month. The activities reported most are: 1. Going out to eat/restaurants, 2. Shopping, 3. Church, 4. Movies/Concerts, 5. Health club/Social clubs/Sports.

Behavioral Skills Project Outcomes

Job Retention-Reduce Negative Discharges

Outcome Expected	To increase the job retention rate of targeted consumers by reducing the number of negative discharges for this group.
Primary Goal	At least 85% of the targeted consumers will have retained employment at BVI at the end of the evaluation period.
Secondary Goal	At least 90% of the targeted consumers will have retained employment at BVI at the end of the evaluation period.
Actual Outcome	29 of 30 or 97% of the targeted consumers have retained employment at BVI. One person was discharged due to behavior outburst(s) (property damage).

Job Retention-Reduce Need for Referrals to Other Settings

Outcome Expected	To increase the job retention rate by reducing the number of referrals out of our program as a result of this service addition.
Primary Goal	At least 85% of the targeted consumers will have retained employment at BVI at the end of the evaluation period by not requiring a referral to a different program due to skills and/or behavior.
Secondary Goal	At least 90% of the targeted consumers will have retained employment at BVI at the end of the evaluation period by not requiring a referral to a different program due to skills and/or behavior.
Actual Outcome	29 of 30 or 97% of the targeted consumers were able to maintain employment without the need for referral to other agencies. The person who was discharged for behavior/property damage was provided referral assistance for other services.

Improve Satisfaction of Targeted Consumers

Outcome Expected	Improve the satisfaction of the targeted consumers by increasing individual production rates and earnings.
Primary Goal	At least 70% of the targeted workers will reach and maintain at least 15% of work standard.
Actual Outcome	A total of 20 of 30 or 67% of the targeted workers reached and maintained at least 15% as their six-month average.
Secondary Goal	At least 70% of the targeted work will reach and maintain at least 20% of work standard.
Actual Outcome	A total of 13 of 30 persons or 43% of the targeted employees reached and maintained at least 20% of work standard as their six-month average.

Transition into Less Structured Groups

Outcome Expected	To increase the percentage of persons in the targeted population who are able to transition into less structured work groups within BVI.
Primary Goal	At least 25% of the targeted consumers will successfully transition into mainstream workshop population.
Secondary Goal	Secondary Goal- At least 35% of the targeted consumers will successfully transition into mainstream workshop population.
Actual Outcome	A total of 8 of 30 persons or 27% of the targeted consumers have been able to successfully transition into mainstream workshop population.

Learn New Job Tasks

Outcome Expected	To decrease downtime by teaching new work skills/tasks.
Primary Goal	At least 60% of the targeted consumers will successfully learn at least one new work task during the evaluation period.
Secondary Goal	At least 70% of the targeted consumers will successfully learn at least one new work task during the evaluation period.
Actual Outcome	A total of 42% of the targeted consumers successfully learned at least one new work task during the evaluation period.